Service

Service

Needs Communication

We engage with clients through phone, email, or online platforms to thoroughly understand their application requirements, technical parameters, order quantity, and delivery schedule.

Customized Solutions

Based on the client’s needs, we provide tailored bearing selection recommendations, including needle roller bearings, ball bearings, and stamped outer ring types, offering the most suitable structure and material choices.

Quotation Confirmation

A detailed quotation is provided, including product models, specifications, unit pricing, lead time, and logistics options, ensuring full transparency and clarity for the customer.

Sample Testing (Optional)

Based on the client’s needs, we provide tailored bearing selection recommendations, including needle roller bearings, ball bearings, and stamped outer ring types, offering the most suitable structure and material choices.

Order Production

Once the order is confirmed, we initiate mass production according to the agreement, using advanced equipment and standardized processes to ensure accuracy and on-time delivery.

Quality Inspection

Each batch undergoes a strict quality control process, inspecting dimensions, tolerances, speed rating, durability, and more to ensure consistent and reliable performance.

Packaging & Logistics

We use anti-rust and moisture-proof packaging for secure transportation. Multiple logistics options are available (by sea, air, or express), ensuring timely delivery to our customers.

After-Sales Support

Our team provides ongoing technical support, installation guidance, and usage advice. In case of any issues, we respond promptly and offer effective solutions to ensure customer satisfaction.